- Home
- Citibank hk login password forgot Please visit any of our branches for assistance. Continue * = Required Field Return to login page . on the first HK$300,000 balance in your Citi Interest Booster account. The One-Time PIN will be sent to your registered mobile number, or you can generate it via the Citi Mobile ® App if you have set up the Citi Mobile New Citigold client who successfully open a Citigold account and draw down a mortgage loan can enjoy up to HK$42,100 rewards which include up to HK15,000 Cash Rebate for New Funds Offer, HK$1,000 for Engagement Offer, up to HK$25,000 Cash Rebate for Product Balance Offer, HK$800 for Anniversary Award, and HK$300 cash rebate for successful opening of Citi Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. “We understand our customers’ need for convenient and secure digital channels that can meet their banking needs,” adds Sarah O, Citibank Hong Kong’s head of digital growth. Use for any other purpose is prohibited. To know more, click here. Support. hk. If you wish to re-enable Face ID/fingerprint login, please selecting “Profile” button located in the top left hand corner → Under Profile & Setting select “Touch ID/Face ID” Citi, Citibank, Citi and Arc Design used herein are service marks of Citigroup Inc. If you wish to re-enable Face ID/fingerprint login, please selecting “Profile” button located in the top left hand corner → Under Profile & Setting select “Touch ID/Face ID” Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! LEARN MORE. These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. We will immediately send you an Email with instructions to reset your password. To receive funds with your mobile number, just follow the steps below to register and link your mobile number to your Citi account. “More than 88% of our customers are digitally active. citibank. ; Edit your existing nicknames by clicking “Edit Multiple Nicknames” and click Save, Yes and OK It just flashes a red message saying "having trouble signing in? try resetting password" and then refreshes the site. hk (852) 2577 1816. , Jersey Branch is P. The verification will be the input of One-Time Password (OTP) generated from your Security Device. The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U. By activating the card through Citibank Online, you are deemed to have accepted the Citibank Online User Agreement and the terms and conditions governing the usage of the relevant credit card. Investment involves risks. Apply Citi Rewards Card to earn up to 10X points! Citibank uses cookies to help ensure the security of your account. Wala din namang laman pa na details kapag sa Union Bank app. Your User ID contains any character which is NOT an alphabet, NOT a numeric and NOT one of the 3 designated special characters (. Citigroup hereby disclaims liability for, any information, materials, products or services posted or offered at any of the third party sites linked to this web site. ABOUT CITI CITIGROUP. Citigroup Inc. Find reliable bank services. After a barrage of negative headlines surrounding Citi’s commitment to its Asian wealth business earlier in the year, are things turning around for the Wall Street lender? After repeated visits to Asia by global wealth head Andy Sieg Join Citi International Personal Banking in Hong Kong by opening an offshore bank account. Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui (852) 3892 3890 enquiry@k11musea. ” e) View tips – If you have forgotten your Citibank Online login password, first of all please make sure you have your mobile phone with you. We'd love to hear your feedback on our Citi Mobile® service. * Email ID Email is required, please enter. Citibank is a global bank that offers a wide range of financial services to its customers, including personal banking, credit cards, mortgages, and investment services. Sign Off and Give Us Your Feedback. Sign on to your Citi Online account; Under 'Services' on the top menu, select 'My Profile' Choose 'My Profile' from the left-hand menu; Click 'Change ATM PIN' Enter the One-Time PIN when prompted. Explore our online services. Reset Password. d72377cd0ad1d1f7. hk or "New? Create a login account" at Citi Mobile Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! Your User ID must be greater than 5 characters. Choose "Forgot your User ID / We recommend you to reset your password to ensure that is a correct or a valid password to log on. For your security, your connection will close if there is no activity within one minute. ABOUT CITI EDUCATION NOTICES PRIVACY SECURITY TERMS & CONDITIONS SITE MAP. Please check on our website (“Rates & Fees” > “Interest & Foreign Exchange (FX) Rates of The Day”) for the latest board rate. We apologize for the inconvenience caused products for business and personal needs, which includes credit cards, loans, investments, wealth management & insurance. Organized under the laws of U. Explore our Citibank Singapore Use your card to retrieve your User ID / Reset Password here. Details about Paper Statement Fee. Effective from December 1, 2018, if a client receives monthly banking consolidated paper statement(s) (regardless of the number of paper statements received), a fee of HK$10 will be applied to each customer each month and will be directly debited from the relevant banking account*. Citi Interest Booster Account. is incorporated with limited liability in the USA. Close; Internet Banking No. Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! Sign in to. Phone registered in your HR profile to receive an access code Answers to your security questions Token passcode from your soft or hard token (applicable to most current employees and contractors) Search Hong Kong SAR Jobs at Citi here. / User Name Back to Top: Release Password: If you input incorrect passwords for five consecutive times, your password will be suspended and you cannot login Internet Banking and Mobile Banking. All welcome offers are not applicable to U. I tried downloading and logging in with the android app and was able to log in just fine. 4. Explore our You need to activate your Citigold Private Client Debit Mastercard within 90 days of card issuance through the Citi Mobile ® App, Citibank Online, any Citibank ATM in Hong Kong or by visiting any of our branches. Here's what you can do with Citigold Online/Citibank Online: Check your account balance for all your accounts in one place; Access account details of each account; View and download account activities; View and download your statements from the past 12 months. Pag binuksan ko app, "continue an application" and "missing content" ang nakalagay sa options. Click "Sign On" 3. Dial in to Phone Banking; Press 1 "Automated Account Services" Input Phone Banking Login Number and Password Activate your card and create your PIN via Citibank Online: Citibank Online Log on to www. hk via computer, Forgot your User ID or Password? Select the type of account or card associated with your UserID/Password to help recover your account. If you want to continue and offset more transactions, you can click on "Pay more transaction with Points" on the confirmation screen, you can offset up to 5 transactions in one go Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Search for available jobs at Citi here. To reset a password, click Forgot Password and enter the requested details. 17% p. , Jersey Branch is regulated by the Jersey Financial Services Commission. Please Login : Username: Password: Change Password Reset Password : You are authorized to use this System for approved business purposes only. You need to activate your ATM/Debit card within 90 days through the Citi Mobile® App, Citibank Online, any Citibank ATM in Hong Kong or by visiting any of our branches. I cannot access my Citibank Online Account anymore. About International Personal Banking. Safely log on to Citibank Online Banking by Citibank N. Upload Address Proof / Income Proof: Submit Form Here: Upload CRS form: Create Online User ID and Password: Enroll now: Letter of Intent related to Use of Personal Data in Direct Marketing: Hong Kong Government Retail Infrastructure Bond 2024: Download Form & Guidelines: Citibank uses cookies to help ensure the security of your account. Citi Hong Kong has launched a digital wealth management feature on its mobile app through the Interbank Account Data Sharing (IADS) pilot programme. At pre-login page, select “QR Scan” then “Citi Scan and Pay/ QR Authentication” 3. Explore our Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! LEARN MORE. I hereby irrevocably submit to the non-exclusive jurisdiction of the Hong Kong courts. ; Type your chosen nickname in the box and click Save, Yes and OK to confirm. com is the global source of information about and access to financial services provided by the Citigroup family of companies. hk into your browser, or bookmark the authentic website address for future use. For clients who is currently holding Visa Debit card, you will also need to activate the online purchase and contactless payment functions for your new Debit Mastercard through the Citi Mobile ® App, The products, account packages, promotional offers and services described in this website may not apply to customers of International Personal Bank U. citizens, except deposit interest rate. Would you like to extend your connection? PPS Account Number/PPS Account Name: PPS Internet Password: Forgot your PPS Internet Password . Activate your credit card. You need to activate your ATM/Debit card within 90 days through the Citi Mobile ® App, Citibank Online, any Citibank ATM in Hong Kong or by visiting any of our branches. Password Forgot? Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Forgot Password Step 1 of 3: Enter Credentials * Login ID Login ID is required, please enter. S. Explore our If you have not logged into the Citi Mobile ® App by manually entering the password within 90 days, the Face ID/fingerprint login will be disabled for the Citi Mobile ® App. They help us to know which pages are the most and least popular and see how visitors move around the site. New clients can enjoy up to HK$23,300 Cash Rebate for New Funds Offer, up to HK$15,000 Cash Rebate for Product Balance Offer and up to HK$10,000 Cash Rebate for Stock Transfer-in Offer. here to watch the TV Announcement in the Public Interest jointly produced by the Hong Kong Monetary Authority Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Clients can deposit the e-Cheque through the Hong Kong Interbank Clearing Hong Kong Identity Card If you are not holding a Hong Kong Identity Card, please bring along your valid travel document (e. Your Citi Mobile Token or One-Time Password will then be automatically authenticated banking account number, direct debits and standing instruction orders, login ID for Citibank Online and Mobile App will remain the same. There are 4 dedicated International Personal Banking Centers you may choose from Citibank – Forgot User ID or Password? | Online Banking Login Help. Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! LEARN MORE. Explore our Please Login : Username: Password: Change Password Reset Password : You are authorized to use this System for approved business purposes only. Kowloon, Hong Kong SAR, Hong Kong SAR VP, Product Compliance Officer, Wealth Save for Later Learn more > Enter number to jump to a different page. Select the transaction to offset. Do not use website address or links attached in any e-mail or found through Internet search engines to log on to Enter the One-Time Password (received from SMS or generated from Security Device) Select the ATM or Credit Card you would like to change the ATM PIN and enter your new ATM PIN Click "Reset PIN" and you can use the new ATM PIN right away! Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. For your Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! Your User ID must be greater than 5 characters. We then ask for: i. You need to enter your Password each time you The Services and the Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People Republic of China ("Hong Kong"). This information is stored on your computer's hard drive, and under no circumstances does Citibank store your Personal © 2018 Citigroup Inc. with limited liability. com Reset Internet Banking password. Choose the preferred amount to pay with points. a. You can create your User ID and Password by either using your ATM card or Credit Card number via the following ways: Register via Citibank Online. Explore our citi mobile app Access your Citi account, apply for credit cards, loans, mortgages, insurance and more. Review your transaction shown on Citi Mobile ® App 5. ) as a password. If you have not logged into the Citi Mobile ® App by manually entering the password within 90 days, the Face ID/fingerprint login will be disabled for the Citi Mobile ® App. This information is stored on your computer's hard drive, and under no circumstances does Citibank store your Personal Identification Number (PIN) or Password. Please contact us for details. Connect instantly with 花旗私人客戶業務中心 (Citigold Private Client Center) - CITIBANK HONG KONG at Wheelock House, 20 Pedder Street Central or call +852 28608888. You need to enter your Password each time you Citibank uses cookies to help ensure the security of your account. Links. @ _ ) 3. Debit / ATM / Credit Card Number Cancel. How to Start Registering for Citibank Online Signing on to Citibank Online Forgetting Username or Password. Organized under the laws of USA with limited liability Citibank staff will never ask for your Citibank Online user ID and password. Citigroup. hk or Citi Mobile you have to create a user name/ Password by clicking "register" at www. Citi. Log in At Citi, we are committed to bringing you a secure and quicker digital banking experience. Forgot User ID / Password. css"> Access and manage your Citibank accounts online with ease and security, view balances, transfer funds, pay bills, and more. ; You may need to activate the online purchase and contactless payment functions for your Citigold Private Client Debit Mastercard through the Citi Mobile ® App or by Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! Your User ID must be greater than 5 characters. ; For clients who is currently holding Visa Debit card, you will also need to activate the online purchase and contactless payment functions for your new Debit Mastercard through the Citi Mobile ® App, +You can also call 8120 8628 8120 8628 to activate your card(s). Enjoy banking from the comfort of your home. You are now leaving the Citibank (Hong Kong) Limited website and entering a third party site. This site may contain links to web sites controlled or offered by third parties (non-affiliates of citigroup). Card Number Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Here are step-by-step guides of hot features to help you get familiar with our digital platforms. For designated types of advice (click here for details), we will stop mailing paper advice to your registered address upon successful enrollment in e-Advice services. If "Verification Code" cannot be displayed properly, you may use another browser to login again. The transaction or withdrawal will be declined. <link rel="stylesheet" href="styles. www. Apply Citi Rewards Card to earn up to 10X points! Register. Authentication. First time here? Register. g. For your New Citigold client who successfully open a Citigold account and draw down a mortgage loan can enjoy up to HK$42,100 rewards which include up to HK15,000 Cash Rebate for New Funds Offer, HK$1,000 for Engagement Offer, up to HK$25,000 Cash Rebate for Product Balance Offer, HK$800 for Anniversary Award, and HK$300 cash rebate for successful opening of Citi Use your card to retrieve your login credentials here. You could also register with your email address or HKID number 2 , enabling you to receive money from institutions, corporates and the HKSAR government via HKID number in the future. If you are in Hong Kong, Macau, Taiwan, or overseas, please call 86-20-38801267 to Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Apply Citi Rewards Card to earn up to 10X points! Step 1 - Login to Citibank Online : If you cannot remember your Online Password, you need to reset them by clicking on "Forgot your Password?" link on the login page. If we can find you in the database, an email will be sent to your email address, with instructions how to get access again. Learn more. You need to enter your Password each time you By activating the card through Citibank Online, you are deemed to have accepted the Citibank Online User Agreement and the terms and conditions governing the usage of the relevant credit card. Access your Citi account, apply for credit cards, loans, mortgages, insurance and more. The address of Citibank N. A built-in security token, Citi Mobile® Token, replacing other methods like physical Security Device or One-Time Password (OTP) via SMS, which lets you generate an Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! LEARN MORE. ; Now choose Add a Nickname for the relevant account. Explore our . Card PIN: Verification Code. Start your investment journey with us and enjoy up to hk$48,000 cash rebate or 500,000 Avios points. Hide video list. Do not mention your logon password during the call as our Hotline Support staff will never ask for this over the phone. Please enter the registered Email address. Citibank, N. Scan the QR code shown in Citi bank Online 4. Citibank N. Enjoy exclusive offers, rewards and discounts with Citi Plus® and Citi NextGen. in the Citigold ® Private Client International, Citigold ® International, Citi International Personal, Citi Global Executive Preferred, and Citi Global Executive Account Packages. Box 104, 38 Esplanade, St Helier, Jersey JE4 8QB. by creating a link to a third party web site, Citigroup does not endorse or recommend any products or services Citi has announced two senior appointments in the institutional clients group (ICG), effective immediately. 3. New clients must fulfill the requirements of New Funds Offer in order to enjoy HK$500 Cash Rebate Remote Account Opening Offer. OTHER OPTIONS. Always secure your security credentials, such as One-Time Password (OTP), PIN, User ID and Password, card number, CVV codes, account numbers, unlock code and other personal information. Explore our The following items will be needed during the password reset or unlock account process. Enter card Number. Find reliable central bank services. Don't know how you can reset password of your Citi Group Bank? In this video, I will guide you in quick easy steps on how you can reset password of your Ci Citibank staff will never ask for your Citibank Online user ID and password. / User Name: BOC Card / BOC Credit Card linked with bank accounts. Password must not contain the Login ID; Maximum sequential character length is 3; Password must not contain bank names such as 'Citi','Citigroup','Citibank','Citibanamex','Banamex' Do not use your personal information (name, address, email, phone, etc. Ensure no one is watching while you key in or listening while providing sensitive information for verification. com is the global source of information about and access to financial services Citibank uses cookies to help ensure the security of your account. Provide your Click the My Profile link on your My Citi dashbaord. O. < Citibank uses cookies to help ensure the security of your account. Select the type of account or card associated with your UserID/Password to help recover your account. Visit www. Retrieve User ID/Reset Password We bring you a digital banking platform that is so simple and convenient, it's like having a bank in your hands. Citi International Personal Bank is registered in Jersey as a business name of Citibank N. ; Now click Citi Online Preferences, followed by Account Display and Nicknaming and Account Nicknames. Discover 觀塘開源道分行 (Kwun Tong Hoi Yuen Road Branch) - CITIBANK HONG KONG in Kwun Tong: Contact details, business hours, and directions at your fingertips. Need Help? CITIGROUP. Remember to enhance security setting before login Citibank Online via mobile device. All transactional records, reports, email, software and other data generated by or residing upon this System, to the extent permitted by local law, are the property of Citigroup Inc. In case of emergency, you may visit “Citibank Global Wallet” in “Profile & Settings” to turn off Citibank Global Wallet to switch back to the default Hong Kong Dollar account to proceed the transaction or withdrawal (but handling fee and/or conversion spread, as stipulated in the service fee booklet Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. A. 2. Explore our citi mobile app Please enter the registered Email address. change or reset password investment trade execution Citibank staff will never ask for your account number, Citibank user ID or password, ATM Card You are authorized to use this System for approved business purposes only. The following services will be unavailable during the system maintenance period. com Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. You are currently on page 1 of 8. On deposits beyond HK$300,000, you’ll earn interest at the prevailing board rate. Select “My Profile” Select “Manage ATM/Debit/Credit Card” Select “Activate ATM/Debit/Credit Card” Select “Create/Reset ATM PIN” * * The 4th Step mentioned above is applicable for clients who do not have ATM PIN. GblSubMenuItem_27 Citibank uses cookies to help ensure the security of your account. ATM and Citibank Debit Mastercard is governed by the Citibank Debit Mastercard Terms and Conditions as set out in Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Complete transaction with your account password or biometric authentication Forgotten password; Citi University. Forgot your User ID / Password? Use your card to retrieve your User ID / Reset Password here. Search by username. ; You may need to activate the online purchase and contactless payment functions for your Citigold Private Client Debit Mastercard through the Citi Mobile ® App or by The Services and the Agreement shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region of the People Republic of China ("Hong Kong"). Sign On. The new “Citi Mobile® App Enhanced Security Function” aims to improve the level of security, as well as enhance the customer experience with an in-built enhanced security function for login and transaction authentication without the need for you to input a 6-digit unlock code or One-time Forgot your User ID or Password? Select the type of account or card associated with your UserID/Password to help recover your account. Citibank staff will never ask for your account number, Citibank user ID or password, ATM Card/Credit Card Personal Identification Number (PIN), account balance and identity card/passport number or other sensitive information. 1. You can now manage your finance easier and convenient without having to visit a branch or to call our hotline. , Citibank (Hong Kong) Limited, Citibank, N. Learn more Reset password. Safely log on to Citibank Online Banking by entering the homepage of Citibank Hong Kong www. Additional authentication is required for designated online transactions where a higher level of security is needed. Earn and Pay with Citi The Club Credit Card on Everyday Spending! LEARN MORE. You can open an account at any Citibank’s branch in Hong Kong. hk; 2. HK$68,000 Cash Rebate! LEARN MORE. Dial the International Access Code (IAC) plus this toll-free number 800 2860 0112 800 2860 0112 to activate your card if you are in Australia, Belgium, Canada, Denmark, Finland, France, Germany, Ireland, Israel, Japan, Korea, Malaysia, New Zealand, Norway, Singapore, Sweden, Switzerland, Taiwan, Thailand, You are authorized to use this System for approved business purposes only. How do I obtain the One-Time Password (OTP) from my Security Device? Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Connect instantly with 觀塘開源道分行 (Kwun Tong Hoi Yuen Road Branch) - CITIBANK HONG KONG at Block 3 Camel Paint Building, 60 Hoi Yuen Road Kwun Tong or call +852 Citi International Personal Banking Hong Kong gives access to various services like International Banking, International Investment, Wealth Management to customers to take advantage. You need to enter your Password each time you As a safety precaution, customers will need to reset the password during the deactivation process. At Citibank, we are committed to making Citibank Online a secured banking environment for you. Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! Your User ID must be greater than 5 characters. For your Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Login to the Citi Mobile ® App, select credit card and click transaction. Brought to you by Yellow Pages Network, your trusted 1. Banking consolidated paper statement fee. COM. change or reset password investment trade execution Citibank staff will never ask for your account number, Citibank user ID or password, ATM Card By activating the card through Citibank Online, you are deemed to have accepted the Citibank Online User Agreement and the terms and conditions governing the usage of the relevant credit card. You need to enter your Password each time you Citibank Hong Kong provides secure and easy online banking and mobile banking services that helps to manage your finances comfortably from wherever you are. Forgot your Internet Banking No. If you have forgotten User ID / Password, please reset them with below steps. To reset your password, simply click on 'Forgot User ID/Password’ and follow the steps. Apply Citigold account opening application through this website to enjoy an extra HK$2,000 Cash Rebate. Previous; Next; If you do not have the required information. transunion. view a property (pick an available day and time) book a stay (share your details and we’ll respond) Discover 荃灣分行 (Tsuen Wan Branch) - CITIBANK HONG KONG in Tsuen Wan: Contact details, business hours, and directions at your fingertips. Refresh Image. User ID. Do not use website address or links attached in any e-mail or found through Internet search engines to log on to Currency Correspondent Bank SWIFT Code Account Number; USD: Citibank New York : CITIUS33: 10990845 (Routing/ABA Number: 021000089) AUD: Citibank Sydney, Australia Citi Hong Kong has launched a digital wealth management feature on its mobile app through the Interbank Account Data Sharing (IADS) pilot programme. You need to enter your Password each time you Citi | Forgetting Username or Password. an unexpired Passport) ii) [Applicable to Investment Account Opening Only] Residential Address Proof. You can log on to Citibank Online to print your past advice if necessary. Launch the registered Citi Mobile ® App in your trusted device 2. Create an account and choose from a wide range of services. The spread will be charged upfront and subsequently rebated to customer's debit account within 3 months after the Eligible Offer Period. Continue. Explore a Career with us. Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. PPS by Phone users please press HERE to provide personal information: Citi Hong Kong provides a range of bankingWe are upgrading our systems to bring the better services for you. Organized under the laws of USA with limited liability Apply for Citi The Club Credit Card to choose up to HK$2,000 upgraded exclusive offer! Your User ID must be greater than 5 characters. com. Reset Filters. To reset your password, submit your username or your email address below. With the rise of online banking, Citibank has made it easier for customers to manage their finances from Citi, Citibank, Citi and Arc Design used herein are service marks of Citigroup Inc. Please submit your Citi The Club credit card application before account opening to be eligible for Welcome offer in You can earn up to 2. Citibank online. Timeout warning. T&C Apply. * The exchange rate/pricing indicated in the Citi Mobile ® App for any particular currency pair generally includes all-inclusive profit margin/ spread of Citibank (Hong Kong) Limited (The “Bank”) for the Eligible Transactions. Connect instantly with 荃灣分行 (Tsuen Wan Branch) - CITIBANK HONG KONG at 10-12 Chung On Street Tsuen Wan or call +852 28600333. or one of its subsidiaries or their affiliates (individually or collectively ' Citigroup ') and Citibank Online To enhance security protection, additional verification will be required to access certain services in Citibank Online such as Payments and Transfers, and e-Statement Service. Job Matching Made Easy Citibank uses cookies to help ensure the security of your account. What if I forget my Online Banking Username / Password? You can reset your Online Banking Username / Password at the main page of www. If you have forgotten your Username, a few questions relating to your personal information, NOT your password, will be asked for authentication. Charles Lam is Hong Kong head of markets, while Caroline Chan is Hong Kong head of securities services Citibank N. or one of its subsidiaries or their affiliates (individually or collectively ' Citigroup ') and You need to activate your Citigold Private Client Debit Mastercard within 90 days of card issuance through the Citi Mobile ® App, Citibank Online, any Citibank ATM in Hong Kong or by visiting any of our branches. Note: Should we have amendments on the terms and conditions of our services and products, the related amendments will be sent to you Discover 花旗私人客戶業務中心 (Citigold Private Client Center) - CITIBANK HONG KONG in Central: Contact details, business hours, and directions at your fingertips. lmcvqgs gijokd jdsppx bczj unfv woe wbkgmbm shujc wsylv mdmu